Responsible Gaming

About Responsible Gaming

At justwow.co.nz, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to recognise when gambling may be becoming harmful.

Age Verification

You must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to use justwow.co.nz and participate in online gambling. We take age verification seriously and reserve the right to request proof of age at any time. Gambling by minors is illegal and harmful.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, professional help is available:

• Chasing losses (continuing to gamble to recover money lost)
• Gambling with money needed for essential expenses (rent, food, bills)
• Hiding or lying about gambling activity or losses
• Feeling anxious, guilty, or stressed about gambling
• Unable to stick to gambling limits or stopping when you wanted to
• Spending increasing amounts of time or money on gambling
• Neglecting work, study, family, or friends due to gambling
• Borrowing money or using credit to finance gambling
• Experiencing relationship problems related to gambling
• Using gambling as an escape from problems or negative emotions

Self-Help Tools & Player Protections

justwow.co.nz provides tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you're willing to lose
• Time Limits: Set reminders and session time restrictions
• Reality Checks: Receive periodic notifications about your playing time and expenditure
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic

Contact our customer support team to activate any of these features.

Support & Help Organizations

If you're struggling with gambling, confidential support is available from these trusted organisations:

New Zealand

• Problem Gambling Foundation (Te Aia Akapela Pūtea): Free, confidential counselling and support
  www.pgf.nz
  Helpline: 0800 664 262 (free call, 24/7)
• Gambling Helpline (National Problem Gambling Services):
  Helpline: 0800 654 655 (free call)

International Support

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Need Help?

If gambling is causing you or someone you care about harm, please reach out for help today. Problem gambling is a treatable condition, and support is available 24/7. There is no shame in seeking assistance—many people successfully recover with professional support.

Contact the Problem Gambling Foundation on 0800 664 262 for confidential, free support right now.